My nearly-new Electrolux washing machine broke — and they are no help

Dear John: I have a less-than-2-year-old Electrolux washing machine that broke. I waited to have their expert repair technician look at it and fix it. Since my warranty covers parts only, he looked at it and could not believe this happened to a 20-month-old washer. He said the labor is hours and not worth fixing….


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