NorthWestern Energy is warning that scammers are likely to use the end of the temporary moratorium on service disconnections to steal money from Montanans.
NorthWestern Energy voluntarily stopped service disconnections for non-payment in March to assist customers financially impacted by the COVID-19 pandemic.
Several additional tools are in place now to assist customers who may be struggling to pay their energy bills. For the safety of our employees, customers and communities, NorthWestern Energy’s walk-in offices remain closed, however, the customer associates from those offices are assisting customers over the phone. Any customer concerned about their ability to pay their energy bill should contact NorthWestern Energy right away.